1. Introduction
At Hadi Yapalım ("the app", "we", "us") we take our users' privacy seriously. This Privacy Policy explains what personal data we collect through our mobile app and hadiyapalim.app ("Service"), how we use it, and your rights. By using the Service you agree to this policy.
2. Information We Collect
2.1. Information You Provide
- Account Information: Name, surname, email, phone number, profile photo and birthday.
- Profile Content: Listings, descriptions, categories, photos and messages.
- Payment Information: In-app purchases are handled by App Store or Google Play. We don't store your card details.
- Communication Content: Chats, voice notes and video-call metadata with other users.
2.2. Automatically Collected Information
- Device Information: Device model, OS version, unique device identifiers.
- Location: Approximate or precise location, if you grant permission, used only to show nearby listings.
- Usage Data: Which screens you use and for how long, tap events and similar analytics.
- Cookies and Similar Technologies: Our website may use cookies to improve your experience.
3. How We Use the Information
- Create and manage your account
- Suggest relevant listings, users and content
- Enable messaging between users
- Process payments and manage subscriptions
- Improve the Service and troubleshoot issues
- Comply with legal obligations and prevent fraud
- Send you notifications and important announcements
4. Message Privacy
Messages between users (text, voice, GIFs, and video-call metadata) are private. Company personnel do not routinely read, archive, or review your messages. Access to message content is not possible for any employee, except in the following narrow exceptions:
- Review upon user report: When a user reports a message they received as a rule violation (harassment, fraud, threats, etc.) — only the reported message(s) are reviewed, only by the authorized moderation team, and only to evaluate the report.
- Legal requirement: In case of a court order, prosecutor's request, or another legally mandatory request.
- Serious crime suspicion: Urgent cases involving criminal content such as child abuse, terror propaganda, or serious threats.
Outside these exceptions, we never use your message content to:
- Marketing, advertising, or profiling
- Analytics datasets
- Share with third parties (except when legally required)
- Train AI models
- Provide routine access to Company employees
For security, links/attachments in your messages may be automatically scanned by systems (for malware/spam detection). This scanning does not constitute human review, and content does not leave the scanning system.
5. Other Information Sharing
We do not sell, rent, or trade your personal information to third parties. We only share it in the following cases:
- With other users: Your listing, username, profile picture and chosen location/category info are visible based on your privacy settings. Sensitive personal info like phone, email, or address is not shown to other users.
- With service providers: Firebase (Google), storage, email delivery, payment, and analytics infrastructure providers. These vendors can access only the minimum data needed to provide the service and are bound by their own privacy policies.
- Legal requirement: In response to a court order, prosecutor's request, law enforcement, or other authority request under applicable law.
- Rights protection: When needed to protect the Company's or third parties' rights, property, or safety.
- Business transfer: In case of merger, acquisition, restructuring, or similar — users will be notified in advance.
6. Data Retention
Your personal data is kept as long as your account is active and you continue using the Service. After you request account deletion, your data is permanently removed within 30 days. The following data may be retained longer to fulfill legal obligations:
- Invoice and payment records (up to 10 years under tax legislation)
- Reports involving suspicion of crime and review results
- Content subject to legal action or litigation
Anonymized statistical data may be retained indefinitely; such data cannot identify you.
7. Security
To protect your data we use industry-standard measures such as encryption (in transit and at rest), access controls, two-factor authentication, regular security audits, and incident response procedures. However, no system is 100% secure; users must also maintain password security, not share their accounts, and report suspicious activity immediately.
In case of a security breach, we will notify affected users within 72 hours at the latest and report to the relevant authorities.
7. Privacy of Minors
Hadi Yapalım is intended only for users aged 18 and above. Use of the app, opening an account, or accessing the Service by anyone under 18 is strictly prohibited. This age limit applies without exception, even with parental or legal-guardian consent.
The moment we detect data belonging to a user under 18, the account is permanently deleted immediately, without prior notice and without refund, and all personal data linked to the account (photos, messages, listings — payment records excepted) is irreversibly destroyed. Data subject to legal retention obligations (invoices, etc.) is kept for the period required by law, but profile and content data is deleted irrecoverably.
If you notice an account you suspect belongs to someone under 18, please report it to privacy@hadiyapalim.app.
8. Your Rights
Under applicable data-protection laws you have the right to:
- Learn whether your personal data is being processed
- Request information about the processing
- Learn the purpose and whether the data is used accordingly
- Know the third parties (in Turkey and abroad) receiving your data
- Ask for correction of incomplete or inaccurate data
- Request deletion or destruction of your data
- Object to a result derived exclusively from automated processing
- Claim compensation for damages caused by unlawful processing
To exercise your rights, contact privacy@hadiyapalim.app. We reply within 30 days.
9. Policy Changes
We may update this policy from time to time. For major changes we'll notify you via in-app message or email. The updated version becomes effective when published on this page.
10. Contact
Any questions about this policy? Reach us at info@hadiyapalim.app.